Last updated: 29 September 2026
This Privacy Policy explains how Directory Shops collects, uses and protects personal information when visitors use the website, create an account, publish a business listing or use paid services.
Directory Shops is operated by:
OPEN DIROLINE BOOST S.R.L.
For privacy-related questions or requests, please contact:
Depending on how Directory Shops is used, we may collect and process information such as your name, email address, account information, login details, business information, business contact details, business location, listing descriptions, photographs, logos, website addresses, social-media links and information submitted through contact forms.
We may also process technical information such as IP address, browser type, device information, security logs, cookie identifiers and website usage information.
When you purchase a paid service, information relating to the transaction may also be processed.
We may use personal information to create and manage user accounts, publish and administer business listings, provide search and directory functionality, respond to enquiries, process listing renewals and Premium services, process payments, maintain website security, prevent spam and fraud, improve website functionality, analyse website usage and comply with legal obligations.
Depending on the purpose, processing may be based on the performance of a service requested by the user, a legal obligation, our legitimate interests or the user's consent.
Directory Shops is a public business directory.
Information submitted for publication in a business listing may be visible to anyone visiting the website. This may include the business name, description, category, address or location, telephone number, business email, website, social-media links, photographs and logo.
Users should only publish information that they are authorised to make public.
Public listing pages may be indexed by search engines such as Google and Bing.
Removing a listing from Directory Shops does not necessarily mean that cached or previously indexed copies will disappear immediately from external search engines.
Users who create an account are responsible for providing accurate information and keeping their login credentials secure.
Account information may be used to manage listings, communicate with the user, maintain website security and provide requested services.
Directory Shops may offer free listings, paid renewals, Premium listings and other paid services.
A free listing may remain published for the period specified in the applicable Terms and Conditions.
When a paid service is purchased, Directory Shops may process information necessary to manage the order, payment, invoice, renewal and associated account.
Directory Shops currently uses Stripe and PayPal as payment providers.
When a user chooses one of these payment methods, information required to process the transaction may be sent directly to the selected provider.
Directory Shops does not need to store complete credit or debit card details when those details are entered directly through Stripe or PayPal.
Stripe and PayPal process information in accordance with their own privacy practices. Stripe states that its services use personal data and cookies for payment, security and fraud-prevention functions, while PayPal describes processing of identifiers, transaction information, device information and fraud-prevention information. Stripe
Directory Shops uses Google Analytics to understand how visitors use the website and to help improve its content, usability and performance.
Google Analytics may process information such as session statistics, approximate location, browser information, device information and website activity. Google states that GA4 uses the _ga cookie to distinguish users when analytics storage is enabled. Ayuda de Google
Where consent is required, Google Analytics should operate according to the visitor's cookie preferences.
Directory Shops may use Google reCAPTCHA to protect registrations, login forms, contact forms and other website functions against spam, fraud and automated abuse.
Google states that reCAPTCHA customers are responsible for their end-user data and that Google processes relevant customer data as a processor. Google also confirms that the _grecaptcha cookie remains in use. Google Cloud Documentation
Directory Shops may use Google Maps to display business locations and geographical information.
When a user interacts with Google Maps, information may be processed by Google in accordance with Google's own privacy terms and the user's consent preferences where applicable.
Users who do not wish to load optional external map functionality may be able to decline the relevant cookie category.
Directory Shops uses Bing Webmaster Tools for website verification, sitemap submission, indexing and search-performance management.
Public Directory Shops pages may therefore be discovered and indexed by Bing and other search engines.
Information intentionally published in a public business listing may consequently appear in search results.
Directory Shops uses cookies and similar technologies for essential website functions, account sessions, security, preferences, analytics, maps and payment functionality.
Detailed information about the cookies used by the website is provided in the separate Cookie Policy.
Visitors may also use Manage Cookies to change their preferences for non-essential cookies where applicable.
Directory Shops may share information with service providers only where necessary to operate the website and provide its services.
These providers may include hosting companies, email providers, payment providers, security services, Google services and other technical providers.
Personal information may also be disclosed where required by law or by a competent authority.
Directory Shops does not sell users' personal information.
Some external service providers may process information outside the user's country or outside the European Economic Area.
Where legally required, appropriate safeguards will be used for international transfers of personal data.
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected.
Account and listing information may be retained while the account or listing remains active.
Payment, accounting, security, fraud-prevention or dispute-related information may be retained for longer where required by law or reasonably necessary.
The expiry or removal of a business listing does not automatically require the immediate deletion of every related account, payment or security record.
Where the GDPR applies, users may have the right to access their personal information, correct inaccurate information, request deletion, request restriction of processing, receive certain data in a portable format and object to certain processing.
Where processing is based on consent, consent may be withdrawn at any time without affecting processing lawfully carried out before withdrawal. European Commission
To exercise privacy rights, contact:
Users may also have the right to lodge a complaint with the competent data-protection authority.
Users may request deletion of their account or business listing.
Certain information may still be retained where necessary for legal obligations, accounting, payment records, fraud prevention, security or dispute resolution.
Information previously indexed by third-party search engines may remain visible temporarily after it has been removed from Directory Shops.
Directory Shops uses reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration, disclosure or destruction.
However, no online service can guarantee absolute security.
Directory Shops is intended primarily as a business directory.
Users creating business accounts or purchasing paid services must have the legal capacity required to enter into the relevant agreement.
Directory Shops listings may contain links to external websites, social networks, booking platforms, marketplaces and other third-party services.
These third parties operate independently and have their own privacy policies.
Directory Shops is not responsible for the privacy practices of external websites.
This Privacy Policy may be updated when Directory Shops changes its services, technologies, providers or legal requirements.
The latest version and revision date will be published on this page.
For questions, requests or concerns regarding privacy or personal data:
Email: info@directoryshops.com